Annie's Story: How A System's Approach Can Change Safety Culture
5:35
YouTubeMedStar Health
Annie's Story: How A System's Approach Can Change Safety Culture
*Please feel free to download and/or use this video as a teaching tool. Annie's story is an example of how healthcare organizations seeking high reliability embrace a just culture in all they do. This includes a system's approach to analyzing near misses and harm events—looking to analyze events without the knee-jerk blame and shame approach ...
391.4K viewsMar 19, 2014
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