According to the 2026 US Telecom Digital Experience Study, surveyed customers gave app login an average satisfaction score of ...

Social Security recipients will soon see a change regarding customer service. As a consequence of the Department of Government Efficiency (DOGE) laying off thousands of Social Security Administration ...

Democratic Caucus Chair and Assemblymember Rick Chavez Zbur introduced legislation Tuesday requiring large California businesses to provide timely access to human customer service representatives. AB ...

Verizon encountered serious technical issues Wednesday that knocked out service for thousands of customers across the country. It took the U.S.’s biggest wireless ...

Add Yahoo as a preferred source to see more of our stories on Google. Verizon encountered serious technical issues Wednesday that knocked out service for thousands of customers across the country. It ...

Add Yahoo as a preferred source to see more of our stories on Google. Verizon Wireless customers across the country are reporting service outages Wednesday afternoon. Verizon acknowledged the issues ...

Editor’s Note: Verizon shared an update on the outage around 9 p.m. on Wednesday. Verizon Wireless customers across the country are reporting service outages Wednesday afternoon. Verizon acknowledged ...

Updates added to the end of the article. Verizon Wireless is suffering a massive outage in the US, with customers reporting their phones stuck in SOS mode with no cellular service. "We are aware of an ...

Verizon says its engineers are working to resolve an issue impacting wireless voice and data services for some customers. In a statement on X, the company said it is aware of a problem affecting ...

Verizon outages today, Wednesday, Jan. 14, hit the U.S. with customers reporting "SOS" mode on their phones, Fios outages, home internet and Wi-Fi outages and other Verizon service issues. In an ...

A widespread Verizon cell phone service outage affected customers across the United States. At its peak, nearly 177,000 outages were reported to the monitoring site DownDetector. Many users' phones ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...