How ServiceNow uses internal AI pilots to launch successful customer tools

ServiceNow's AI tools, developed internally under Kellie Romack, aim to boost IT services. The company noted more than 240 AI ...

Aiva Health Partners with ServiceNow to Bring Voice-Driven AI to the Bedside--Connecting Frontline Care Teams to Enterprise Operations in Real Time

Aiva Health today announced a partnership with ServiceNow that brings voice-driven AI directly to the patient bedside—and connects it to the full power of enterprise healthcare operations. The ...
Computer Weekly

Fast followers will fall behind in the AI race, warns ServiceNow

ServiceNow experts and customers highlight why acting at pace, deploying cross-system AI agents and governance are key in AI ...
manilatimes

1Kosmos Brings Step-Up Identity Verification to ServiceNow for Help Desk Recovery and Sensitive Change Requests

ISELIN, N.J., March 05, 2026 (GLOBE NEWSWIRE) -- 1Kosmos, a leader in unifying identity proofing and passwordless authentication, today announced 1Kosmos high-assurance identity verification for ...

ServiceNow powers government reinvention with trusted AI that drives mission-critical outcomes at scale

At its annual Government Forum today, ServiceNow announced powerful new solutions to deliver mission-critical outcomes for ...
diginomica

From call trees to agentic AI - how Kingfisher is winning back employee time for customers

Kingfisher's Jon McKenna charts the retailer's shift from a structured virtual IT agent to generative AI and agentic automation on ServiceNow, with the primary goal of freeing store colleagues' time ...

ServiceNow (NOW) Launches New AI-Powered Government Solutions to Automate Public Sector Workflows

ServiceNow, Inc. (NYSE:NOW) is one of the 10 best large cap growth stocks to buy. As governments seek safe automation solutions, ServiceNow, Inc. (NYSE:NOW) is stepping up its efforts to modernize the ...

‘Never get outhustled.’ ServiceNow’s CEO shares his best career advice.

McDermott said he was able to rise through the ranks at Xerox before moving on to CEO roles at SAP and ServiceNow, largely because he worked harder than the people around him.
Government Technology

Raleigh, N.C., Turns AI Experiments Into Tech Strategy

If city technology were a stage play, most residents would never see the set being built — but in Raleigh, N.C., the backstage work is shaping the entire production. Much of that work falls to CIO ...