If the service provider fails to resolve/address the grievances or if the consumer is not satisfied with the resolution provided by the Airline, then the Consumer has a right to approach a consumer co ...

With the proliferation of online platforms, there has been a paradigmatic shift in the character of interactions between consumers and the market, which has become more convenient and accessible.

Nigeria's FCCPC may compel airlines to issue refunds to passengers over exploitative Christmas fare hikes following a ...

There are two haircuts in play: one of Ms. Aashna Roy, a model and an aspiring actor, who asked for four inches of her hair to be cut and ended up with only tha ...

Energy, fintech, and telecommunications companies generate the highest number of consumer complaints in Nigeria, the Federal Competition and Consumer Protection Commission has declared.The agency’s ...

As the cost of living continues to spiral upward, the White House is dismantling the government agency built to protect Americans from financial ruin.

The FCCPC says airlines that increased ticket prices during the December 2025 festive travel period may be required to refund passengers who paid excessive fares.

Q4 2025 Earnings Call March 5, 2026 12:15 PM ESTCompany ParticipantsLucian Grainge - Chairman & CEOMichael Nash ...

UK Supreme Court rules section 146 TULRCA incompatible with Article 11 ECHR in Mercer case, confirming lack of protection for workers facing sanctions during strikes.

Opinion: Developments last year have created fertile soil for litigation on consumer outreach, product labeling and marketing ...