The Salt Lake Tribune reports Utah’s rush to build data centers is likely to rely on fossil fuel energy for the foreseeable ...

The FCC is preparing to vote on a proposal that could force new disclosure, routing and data-handling rules for offshore call ...

Babcock (NYSE:BW) management said demand tied to baseload power generation and emerging AI data center power needs helped drive improved operating results in the fourth quarter and full year 2025, ...

DELAWARE, Ohio (WCMH) — When an emergency happens, some of the first people to learn about it are 911 dispatchers, and with the up and down weather across central Ohio in the last few days, call ...

Are your CSRs truly helping customers, or are they spending half the day handling calls that should never reach them?

Discover how contact center managers can use gamification strategies - from points and leaderboards to badges and team challenges - to boost agent engagement in training, accelerate skill adoption, ...

The Kennedy Space Center director didn’t mince words. “We stand at a pivotal moment,” Janet Petro told state lawmakers in ...

The rides have been happening since February 2022, when the city partnered with its private ambulance contractor to launch a ...

For decades, elected leaders have built campaigns and administrations to combat Indiana’s brain drain, seeking new ways to ...