AI-driven spam filters and rising buyer expectations are pushing marketers to abandon "spray and pray" email tactics in favor ...

Automated imagery is emerging as a core CRM asset, helping SMBs standardize visuals, reduce friction, and strengthen retention across mobile-first retail channels. AI storefronts are narrowing ...

Digital vendors and e-commerce businesses enter 2026 facing a radically changed retail landscape, shaped by rising customer expectations, tighter margins, and rapid advances in AI-driven commerce ...

Virtual agents and AI chatbots will be eating into search engine volumes over the next two years, causing them to decline by 25%, according to a report released Monday by technology research and ...

Online shopping returns cost retailers billions of dollars, pump tonnes of carbon dioxide into the atmosphere, and dump billions of pounds of waste into landfills, according to a global plastics ...

Embedded finance is on the rise in both the business and consumer payments markets. Analysts project its revenue will reach $1.91 trillion as adoption expands by 2028. This steady acceptance is ...

eBay announced in a recent email to users that starting Feb. 20, it will prohibit third-party chatbots and AI agents from autonomously placing orders on its platform. The change aligns with updates to ...

As AI shopping agents remove friction from online commerce, they are also erasing the behavioral signals retailers rely on to detect fraud — creating a visibility gap that could trigger the largest ...

The U.S. economy is full of uncertainty. Some experts predict we will see a recession this year, but other analysts don’t see that happening, at least not yet. This contradiction is causing uneasiness ...

Since ChatGPT took the world by storm this year, other forms of AI creeping into popularity seem to have been slightly forgotten. However, AI and automation capabilities will become even more ...

E-commerce in 2025 will face significant challenges, from ongoing supply chain disruptions and increasingly sophisticated cyberattacks to intensifying competition for customer trust and loyalty. At ...

The use of generative AI technology has moved beyond the curiosity phase for retailers and become the foundation for software business applications that enable enterprises to conduct business better ...