Zendesk Foundation Unveils 2025 Tech for Good Impact Award Winners Driving Meaningful Change

Today, the Zendesk Foundation's Tech for Good program announced the winners of its fourth annual Global Impact Awards. These ...
VentureBeat

Zendesk reports 30% faster response, 95% reliability after GPT-5 integration

AI agents aren’t anything new in customer service — we’re all familiar with that automated voice that first greets us when we call an 800 number. Typically, they've handled so-called Tier 1 (general) ...

Inside Zendesk’s dual AI leap: From reliable agents to real-time intelligence with GPT-5 and HyperArc

"Support is special because you’re putting an autonomous AI agent right in front of your customer," Upadhyay says. "You have ...
The Business Journals

Office Envy: Inside Zendesk's sleek new Austin office

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min One of Austin's coolest new ...
The Business Journals

Zendesk's former headquarters is now a launchpad for San Francisco's most promising startups

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min A former tech giant's ...