Beginning on Jan. 1, 2026, food delivery platforms, including Uber Eats, DoorDash and others, are now required to issue “full ...

An Uber customer has been banned from the ride-share app after going full Karen and berating a driver in an explosive, racist outburst Wednesday morning. A witness managed to capture the scene on ...

Surprise! A company whose cost structure is based on strenuously minimizing contact with, accountability of and responsibility towards their “contractors”—remember, Uber drivers are not employees—is ...

Uber is a great service, but only when it works. If you’ve ever messed up a payment, attempted to get a refund, or taken the wrong Uber ride, then you probably know how messy Uber’s customer service ...

Like many people, I get food delivered probably more than I should. It’s very convenient to place an order and have your food ...

Hailing a ride with Uber is as easy as tapping a button. But getting customer support from the transportation giant has historically been far from easy. Uber is trying to close that difficulty gap by ...

An internet user is calling out Uber after claiming that her friend was scammed out of almost 300 Canadian dollars (~$219 USD) on a recent ride. According to TikTok user @bribaby1346, her friend took ...

A business that picks people up in a car and drives them to their destination sounds a lot like a traditional taxi company. But, to Taylor Vanden Bush of Green Bay, not all car services are created ...

An Uber customer said her driver refused to use the toll road — even after she paid extra for him to take it. The customer, JuJu (@jazzyju), posted about her experience on TikTok, saying she booked ...

Commenters were quick to call out one Uber Eats customer who shared a seemingly-outrageous delivery bill they received in a popular internet forum. In a Reddit post published on r/mildlyinfuriating, ...