This week, of course, is Enterprise Connect, now fully virtual, and, as always, a launchpad for new products. One of the first up is CCaaS leader Talkdesk, with the announcement of Talkdesk Phone, a ...

PALO ALTO, Calif. and HASSELT, Belgium, May 23, 2025 (GLOBE NEWSWIRE) -- Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves ...

SAN FRANCISCO--(BUSINESS WIRE)--Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, today introduced new apps for the Talkdesk On The Go suite of intelligent, ...

PALO ALTO, Calif., Sept. 30, 2025 (GLOBE NEWSWIRE) -- Talkdesk®, Inc. today announced strategic advancements with Microsoft that deliver new ways for enterprises to improve customer experiences.

Customer Contact Week, being held in Las Vegas, is where customer experience vendors gather to show off the latest and greatest innovation. This year’s show is particularly interesting as artificial ...

Talkdesk Express includes $100 in free credits and 25 free licenses to help small businesses get started with their customer service operations PALO ALTO, Calif., May 06, 2025 (GLOBE NEWSWIRE) -- ...

Talkdesk AI Trainer moves company one step further in its vision to automate 80% of customer interactions, and gives agents and supervisors the ability to observe, validate and quickly improve ...

Talkdesk, which creates software that helps companies create digital call centers that integrate with their other internal company software, said it has raised $15 million. Companies use Talkdesk to ...

On May 6 th, Talkdesk launched Talkdesk Express, a cloud-based CX service the company described as an “enterprise-grade customer service solution for small businesses that empowers them to deliver the ...

Talkdesk is generally well-received for its ease of use and solid integrations with other business tools. If there’s been one knock on the company, which is based in Palo Alto, Calif., some customers ...

Talkdesk, a provider of cloud-based contact center software, announced $230 million in new Series D funding that more than triples the company’s valuation to $10 billion, Talkdesk founder CEO Tiago ...

Talkdesk artificial intelligence-powered solutions will accelerate Cegeka's goal to enhance customer engagement and provide exceptional quality support across multiple channels PALO ALTO, Calif. and ...