Ever walk out of a restaurant, muttering about the wait staff and swearing you'll never go back again? If you're a restaurant owner, unsatisfied customers and bad word-of-mouth are business killers.
A well-trained workforce saves your restaurant time and money, and it also increases your profitability. Therefore, ensure that every member of your team from the wait and kitchen staff to the ...
Federal data shows that the restaurant industry lost approximately 6 million jobs in spring 2020. Since then, restaurant operators have struggled to fully staff restaurants. However, recent jobs ...
The mission of a restaurateur is to provide their guests with a superior experience. They know that by doing this, the guest will not only come back, but they will also tell everyone they come in ...
When I was a restaurant owner, I kept seeing the same frustrating pattern play out. A new hire would start and the shift manager would be pulled off the floor to train them on the PoS system. That ...
A local nonprofit, Red Sneakers for Oakley, is training restaurant staff how to help customers suffering from life-threatening food allergies.