The U.S. Postal Service can’t be sued for poor service, even when mail is intentionally not delivered, the Supreme Court held ...

Albany area customers are seeing delivery times worsen as the U.S. Postal Service faces an uncertain future.

Federal law shields the US Postal Service from liability when carriers refuse to deliver mail, a divided Supreme Court ruled.

Add Yahoo as a preferred source to see more of our stories on Google. Changes have started in the United States Postal Service that will affect millions of customers across the country. The moves are ...

Forbes contributors publish independent expert analyses and insights. Dan Gingiss covers news impacting your customers and employees. USPS customer experience can often feel like an oxymoron. If there ...

North Arlington residents say their mail service is finally improving after months of spotty deliveries. Following ARLnow's ...