Educating patients on how to navigate the billing process is essential in creating a positive patient financial experience. April 23-29 is patient experience week, and HealthLeaders is helping to ...

The campaign features newly published research from Board members living with IgAN, alongside new educational resources ...

Sometimes people in the healthcare industry over think issues. It's all done with the best intentions, but a simple concept such as patient satisfaction can be made to appear as complex as ICD-10. Set ...

A new study from Stanford University, published Jan. 19 in Patient Education and Counseling, evaluates the effectiveness of patient mindset training on provider learning and behavior. Past research ...

Next phase patient experience focuses on clear communication and care coordination to improve satisfaction and outcomes in hospitals.

BETHESDA, Md., Sept. 15, 2025 /PRNewswire/ -- Mytonomy today announced the launch of its modern Written Education Library, a major expansion to its award-winning patient education library, as well as ...

Researchers from Unity Health Toronto led a first-of-its kind trial in which Indigenous actors were trained to perform as patients and evaluate health care providers who completed intensive and brief ...

Xealth, the leading care orchestration platform for digital health, today announced that Xealth COO and Co-founder Aaron ...

Patient experience leader Jennifer Carron explains why healthcare lags in customer experience and how real-time feedback is changing the game. Jennifer Carron, patient experience officer for BJC ...

In a large cross-sectional analysis of surveys of patient experience in emergency departments (EDs), responses to multiple survey items reflected a single underlying overall experience and showed ...

Advances in cancer treatments have not benefited racial/ethnic minority patients and patients with low socioeconomic status equally. Patient navigation is an important intervention that addresses ...