If you dream of running a NAS box at home but have always balked at the cost, Amazon has a nice alternative today. The online retailer is selling the WD 16TB My Cloud Home Duo personal cloud storage ...

On Friday, five days into a massive outage impacting its cloud services, Western Digital finally provided customers with a workaround to access their files. Since April 2nd, the outage has prevented ...

The big picture: Western Digital announced last week that it's dropping support for older versions of My Cloud OS, the software used for managing My Cloud drives. As a result, drive owners still ...

Western Digital is urging customers to update their WD My Cloud devices to the latest available firmware to keep receiving security updates on My Cloud OS firmware reaching the end of support. "On ...

WD My Cloud is a personal storage device that can safely store all of your important information, including pictures, movies, and documents, and then can be accessed over a network. However, some ...

A hacker breached Western Digital and stole data, and in response, the company has shut down a wide swathe of its services which is preventing users from accessing their My Cloud files. On April 3, ...

A hot potato: Imagine the horror of waking up one day and discovering that your cloud-connected external backup drive has lost all data and factory reset itself. Unfortunately, that's exactly what's ...