It’s been a year since Facebook announced the launch of chatbots on Messenger, and although bots have not yet been perfected, they’ve had a huge impact in the way modern consumers interact with brands ...

CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Ever wanted to own a pet monkey? Well, now you can — kind of –thanks to the Yahoo Monkey Pets bot, which is now available on Facebook Messenger. Okay, it’s not a real pet monkey, but it’s as close as ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More American Express today unveiled plans to introduce an Amex bot to ...

Security experts from cybersecurity company Kaspersky have flagged potential risks associated with the proliferation of AI bots within the Messenger app, especially for younger users. The experts ...

Launched this week and designed to improve visibility, conversations, and experiences, brands will be able to reach out to people when they click on a link to start a conversation with the brand on ...