Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Cybersecurity is no longer an information technology (IT) department concern alone.

If your organization isn’t tapping into the benefits of customer relationship management, it could fall behind the competition. Many business owners are already aware of Customer Relationship ...

No longer nice-to-haves, CRM systems today are essential tools helping organizations create the high-touch, personalized interactions their customers demand. While most people equate customer ...

Salesforce.com Inc. last week rolled out the latest version of its hosted software with added features that include a built-in link to SAP AG’s ERP applications. The move is part of an effort by the ...

Salesforce.com’s move this week to raise US$500 million through a debt offering has observers speculating the on-demand CRM (customer relationship management) vendor is set to go on a shopping spree, ...

Business vendor onboarding is a process that introduces new suppliers to an organization’s systems, policies, and procedures. This step-by-step pathway enables vendors to understand the requirements ...

Salesforce.com Inc. last week rolled out the latest version of its hosted software with added features that include a built-in link to SAP AG’s ERP applications. The move is part of an effort by the ...